Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored: A credit/debit card or Gift Certificate is needed to reserve an appointment.

Your card will NOT be charged for the appointment unless the appointment is NOT canceled 24 hours in advance.

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice, or you no show for your appointment, you will be charged the full amount of your appointment.

No-shows No Call within 24 hours or "no show" will be charged the full amount for the missed appointment.

Late Arrivals If you arrive late, your session will be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full amount of session scheduled. Out of respect and consideration to other clients, please plan accordingly and be on time.

Payment Full payment is expected before or after treatment in the form of gift certificate, cash, credit/debit card or check, or venmo.

All clients, whether they have received treatment or booked an appointment, are bound by this policy without any prejudice or exemption.